Software for trucking companies:what your TMS does and what an AI agent on WhatsApp adds
The TMS plans the loads, the ERP invoices and telematics knows where every truck is. What's left out is the quote a customer asks for on WhatsApp after hours. We don't sell a TMS: Sellium works on top of the systems you already use.
What software does a trucking company need?
A trucking company usually runs on four systems: a TMS that plans and executes loads, an ERP that handles invoicing and customer accounts, a telematics platform that tracks the fleet and a CRM for customer relationships. An AI agent replaces none of them: it quotes freight on WhatsApp with your rate sheet, tells customers where their load is and logs every order in your systems.
If you're looking for a TMS, it's better to know up front: we don't sell one. What we do is connect an agent to the systems you already have. The full freight quoting flow is in Sellium for Ground Logistics and in the guide to automated quotes on WhatsApp.
What each system handles and where the agent fits
Each system owns its own data: rates and loads in the TMS, negotiated terms and invoices in the ERP, and truck location in telematics. The agent reads what it needs from each one to answer, without anyone switching between screens by hand.
| System | What it handles | Examples | What the agent does |
|---|---|---|---|
| TMS | Plans loads, assigns trucks and tracks execution | Oracle Transportation Management, SAP Transportation Management, Blue Yonder TMS and regional TMS platforms | Checks capacity and creates the shipment order once the customer accepts |
| ERP | Invoicing, customer accounts and costs | SAP, Oracle, Microsoft Dynamics | Looks up the terms negotiated with each customer and quotes with them |
| Telematics | Location, trips and alerts for every truck | Geotab, Samsara, Verizon Connect | Tells the customer where the load is using the truck's actual position |
| CRM | Customers, quotes and opportunities | Salesforce, Microsoft Dynamics | Logs every quote and routes anything non-standard to the account executive |
Examples taken from each vendor's official website and from Vantegrate's integration pages. Vantegrate doesn't sell any of these systems: the agent works on top of the ones you already have.
What each agent handles, and with which system
Each agent works on its own stage. If you also run distribution or last-mile delivery, that is where Trazzo comes in.
Quotes the freight
Sellium asks for origin, destination, weight and date, and applies your rate sheet and your surcharges.
Reads from the TMS
Recognizes the customer
If they have shipped with you before, it identifies them by their phone number or a previous load and quotes with their negotiated rate.
ERP and CRM
Routes anything non-standard
Hazmat loads, dedicated runs or a corporate request go to the account executive with the details already collected.
Writes to the CRM
Processes the load paperwork
Arconte reads bills of lading and delivery notes and validates the tax data on each document, including Mexico's CFDI e-invoice and RFC tax ID and Colombia's NIT tax ID.
Writes to the ERP
Announces rate changes
Revio tells your customers about rate and surcharge changes, with Meta-approved templates.
Reads the CRM
What Vantegrate does and what it doesn't
What it does
- Quotes freight on WhatsApp with your rate sheet and your surcharges
- Tells customers where their load is with data from your telematics
- Creates the shipment order the customer accepts
- Logs every quote in the CRM and routes anything non-standard
What it doesn't do
- It is not a long-haul TMS: it doesn't tender freight, build lane rates or settle trips
- It is not a WMS: it doesn't run the warehouse
- It doesn't issue tax invoices
- It doesn't manage fleet maintenance, fuel or driver files
- It doesn't replace GPS tracking: it reads the one you already have
When it isn't a good fit: if almost all your loads are dedicated runs negotiated one by one, the agent has little to quote. It pays off when you get many repeat requests with rates that are already set.
What it connects to, one integration at a time
Geotab
Samsara
Verizon Connect
Blue Yonder
Salesforce
Microsoft Dynamics
SAP
Oracle
Google Sheets
WhatsAppEach chip links to its integration page. Oracle's and SAP's TMS platforms connect through each suite's integration; a regional TMS is reviewed during discovery, before we quote.
Why response speed matters in a quote
Nearly 7x
More likely to qualify a lead if you contact it within the first hour than if you do it an hour later (1.25 million leads at 42 companies, U.S.)
A public U.S. benchmark on leads in general, not a Vantegrate result. We found no verifiable public study on freight quote turnaround times. Every implementation is measured against an agreed baseline.
Sellium, on top of the TMS and telematics you already have
If you also run distribution or last-mile delivery, Trazzo for Ground Logistics plans the routes and notifies the recipient on WhatsApp. It is not a long-haul TMS.
Sellium
AI sales agent for WhatsApp
Quotes freight with your rate sheet, tells customers where their load is and logs every order in your CRM, at any hour.
Explore SelliumSecure AI agents
Sellium runs 100% on Salesforce and Oracle Cloud infrastructure, certified SOC 2 Type II and ISO 27001. Vantegrate enables, the customer operates and certifies.
See the security modelISV and Consulting PartnerRuns inside your Salesforce
Sellium reads and writes your objects, respects your profiles and permissions, and works alongside Agentforce and your existing flows.
Vantegrate and SalesforceWhat trucking companies ask
Does Vantegrate sell a TMS?
Does Vantegrate sell a TMS?
No. Vantegrate sells AI agents that work on top of your systems. The TMS keeps planning and executing loads; the agent quotes, answers and logs. If you still plan loads in spreadsheets, it's best to choose the TMS first and add the agent afterward.
Which TMS does the agent connect to?
Which TMS does the agent connect to?
Any TMS that exposes an API or a database it can query. Oracle's and SAP's TMS platforms connect through each suite's integration, and a regional one is reviewed during discovery, before we quote. What the agent does with telematics is on the Geotab, Samsara and Verizon Connect integration pages.
Can it tell the customer where their load is?
Can it tell the customer where their load is?
Yes, if your fleet has integrated telematics: the customer asks on WhatsApp and the agent answers with the location and trip status your platform records. For the last mile, with delivery windows and proof of delivery, there is Trazzo.
Does it work for a small carrier?
Does it work for a small carrier?
It depends on how many requests you get, not on the size of your fleet. If you receive many repeat quote requests with set rates, the agent frees up your time; if every load is negotiated separately, it doesn't pay off much. If you quote by hand, the quote template organizes the details of each load, and for distribution there is the last-mile cost calculator.
How much does it cost?
How much does it cost?
Sellium is priced in two parts: an initial implementation quoted for each company and a monthly subscription with expandable AI credits, with no lock-in. You pay Meta directly for WhatsApp messages, on your own account. To get a price for your case, request a quote.
No quote should wait until Monday
Tell us which TMS, ERP and telematics you use, and we'll show you how Sellium would quote your most requested lanes on WhatsApp.
Francisco Morales, co-founder, takes your call. We reply on WhatsApp within 4 business hours, no strings attached.
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