Vantegrate, AI agent and application suite for enterprise companies

Vantegrate for the International Logistics Industry

AI agents for International Logistics: FCL/LCL quoting, customs clearance and door-to-door tracking

Quote FCL/LCL/air in minutes, communicate a GRI to 5,000 importers in hours and hit OTIF post-clearance without adding headcount

Freight forwarders and NVOCCsOcean carriersAir carriers3PL, 4PL and multimodalCustoms brokers

The importer quotes by email and waits hours: digital freight answered in 5 minutes.

I announce a GRI and customers find out when I bill differently and the customer service desk fills up with calls.

The container leaves the port on time but reaches the customer 48 hours late.

Regardless of the sub-vertical (freight forwarding, ocean, air, multimodal, port operators, airport operators, customs, cold chain, warehousing) or the operating model (Freight Forwarder, Carrier, 3PL, 4PL, multimodal operator, customs broker), every company in the sector runs up against the same obstacles today:

Quoting takes hoursGRI with no warningBLs and AWBs scatteredUncoordinated detention

What Vantegrate's AI Platform solves for a International Logistics Company

The suite covers the entire cycle: quoting, supply chain mass alerts, documentation, BI and post-clearance last mile

From the importer's inquiry at 9 PM on a Saturday about an FCL from Shanghai to the digital POD of the container delivered at the DC with 18/18 SKU validation against the packing list.

Quotes in minutes, effective coverage against GRIs and events, documentation validated pre-customs, OTIF measured by trade lane and a coordinated post-clearance last mile with digital POD.

Quote < 2 min

Quoting and booking

WhatsApp 24/7 with current rates, updated surcharges, live tracking and confirmation against CargoWise/Magaya/SAP TM.

More coverage

Supply chain events

GRI, port congestion and blank sailing alerts, plus automatic triggers from project44/FourKites, with coverage far above email.

Doc in 90 sec

Bulk documentation

BLs, AWBs, customs entries, certificates of origin and manifests processed with cross-validation and pre-customs discrepancy detection.

Demanding OTIF

Operations and last mile

OTIF by trade lane, dwell, demurrage in natural language; post-clearance last mile with port appointments and digital POD.

INDUSTRY OVERVIEW

What changed in international trade and why clearing on time now demands artificial intelligence

Quoting in minutes, structural OTIF, document validation and coordinated post-clearance last mile

The sector is won by answering quotes before digital freight does, communicating GRIs and blank sailings before the customer finds out on LinkedIn, validating documentation before customs does, and closing the last mile with digital POD and OTIF.

The ship does not wait

  • International Logistics is the customs desk, the port and the ocean packed into every delivery.

  • A container crosses half the world on schedule and then sits stuck for 48 hours between the dock and the customer's DC.

  • The importer stopped comparing just the freight rate: they compare how long you take to quote an FCL, whether the BL reaches customs without discrepancies, and whether anyone warned them about the GRI before it showed up on the invoice.

  • While the traditional forwarder is still building the quote in a spreadsheet, the digital freight platform already answered.

The margin is tight

  • And the margin is no longer in the rate: it is in quoting before the competitor does, holding onto the portfolio when the carrier announces a GRI or a blank sailing appears, submitting documentation that customs does not bounce, and getting the container out of the port before demurrage starts running.

  • One day of delay breaks a commercial contract, and a misplaced BL is a shipment in dispute.

  • Compliance does not forgive: Customs, Receita Federal, SAT, SUNAT, DIAN, CBP, ICS2, ISPS, IMO, IATA DGR, C-TPAT, AEO/OEA, CEIV Pharma.

Del primer WhatsApp al décimo service

Una operación conectada de punta a punta

→
Before
✕0Disconnected tools
✕0Vendors
✕—No visibility
Now
✓0Platform
✓0AI agents
✓✦Measurable results
INDUSTRY CHALLENGES

5 problems eroding the profitability of freight forwarders, carriers, 3PLs and customs brokers

Five frictions that cost margin, OTIF, demurrage and shipper relationships

Late quotes, supply chain events communicated too late, scattered documentation with customs discrepancies, late decisions on OTIF and dwell, and an uncoordinated post-clearance last mile come up in every conversation with a freight forwarder CEO or 3PL COO.

We talked with dozens of freight forwarders, carriers, 3PLs and customs brokers across the nine sub-verticals before defining our suite. These are the pain points that come up in every conversation with a CEO, COO, Head of Commercial, Head of Customer Service or CFO in the sector:

Challenge 01 of 05

FCL/LCL/air quotes that arrive late while digital freight answers in minutes

Commercial executives spend four hours a day answering FCL and LCL quote requests, and half of them never close.

The customer wants to know where their container is and customer service makes 50 calls a day.

Rates move with the GRI, surcharges change weekly and salespeople quote off outdated rate sheets.

When an importer asks on Saturday at 9 PM, no one is there.

Senior trade executives end up handling SMBs just starting to import instead of closing corporate annual contracts.

Commercial coverage: 60 accounts visited per quarter out of 800 active ones.

THE VANTEGRATE PROPOSAL FOR INTERNATIONAL LOGISTICS

The AI platform for international trade: five agents that clear customs with you

Five coordinated AI agents for quoting, documentation and the post-clearance last mile

Vantegrate covers conversational quoting with live tracking, event-triggered communication from supply chain visibility, IDP for BLs/AWBs/customs entries with cross-validation, conversational BI on OTIF/dwell/demurrage and post-clearance last mile with digital POD in one integrated implementation.

Without Vantegrate
With Vantegrate
✗

The importer quotes by email and digital freight answers in minutes

✓

Sellium quotes FCL/LCL/air with current rates and live tracking in under 2 minutes

✗

I announce a GRI by email and customers find out when I bill differently

✓

Revio fires a campaign to thousands of importers with far higher read rates than email and hands off to Sellium

✗

12 people key in BLs all day with errors

✓

Arconte processes 2,000 docs/day in 90 sec each with pre-customs cross-validation

✗

OTIF and demurrage reports land Monday at 11 AM when the decision was due at 8 AM

✓

Metrix answers on OTIF by trade lane, dwell and demurrage in seconds on WhatsApp

✗

The container leaves the port on time but reaches the customer 48 hours late

✓

Trazzo coordinates the port appointment and a digital POD with 18/18 SKU packing list validation

That is Vantegrate for international trade:
an integrated suite, implemented turnkey, with baseline metrics agreed with the client and support after go-live through every peak season, every Chinese New Year and every customs regulatory change.

Built for freight forwarders, carriers, 3PL/4PL, port operators and customs brokers across LATAM and the US (Argentina, Mexico, Brazil, Chile, Colombia, Peru, Uruguay, US Hispanic)

Book a discovery session

Here is how each agent operates in International Logistics, with real scenarios by sub-vertical.

Salesforce
ISV Partner
AppExchange Partner
Salesforce · Since 2009
Oracle
OCI Partner
Marketplace & OCI Partner
Oracle Cloud Infrastructure
SELLIUM FOR INTERNATIONAL LOGISTICS

FCL/LCL/air quoting on WhatsApp 24/7 with dynamic rates, updated surcharges and live tracking

WhatsApp 24/7 with dynamic rates, updated surcharges and live carrier tracking

Sellium serves importers, exporters, retailers, SMBs and corporate BCOs 24/7 with FCL/LCL/air quoting, credit account validation and booking confirmation in CargoWise/Magaya/SAP TM.

Request a SELLIUM demo

Dato clave

Sellium is the trade executive who never closes the office.

It lives on the WhatsApp Business API and serves the entire B2B universe of international trade: the importer quoting an FCL from Shanghai, the exporter booking a shipment to Hamburg, the retailer asking about a container stuck at customs, the SMB just starting to import who cannot tell FOB from CIF, and the large company confirming an urgent air charter booking.

It quotes with current rate and surcharges, validates the credit account and confirms the booking against the TMS.

For International Logistics, Sellium resolves four critical scenarios:

Importer quoting a 40' FCL Shanghai-Buenos Aires instead of the traditional email

What practical value you'll find when you open this section

An Argentine importer needs to quote a 40' FCL from Shanghai to Buenos Aires with textile goods.

Traditionally they send an email to the freight forwarder, wait four hours for the executive to build the quote in a spreadsheet, get a PDF, ask questions, wait another two hours, decide and only then request a booking.

Sellium replies on WhatsApp in 90 seconds: current rate from the chosen carrier (MSC, CMA CGM, Maersk), up-to-date surcharges (BAF, CAF, ISPS, THC), estimated transit time of 32-36 days, ETD of the next sailing, rate validity, an optional customs service and a CTA to confirm the booking.

The forwarder converts faster and frees up its team for the complex cases.

Typical results in International Logistics:

  • Quoting time cut from hours to under 2 minutes
  • Improved quote-to-booking conversion driven by response speed
  • A good share of recurring quotes resolved without commercial team involvement
  • Cross-sell of customs and warehousing services on existing freight customers

Key features for freight forwarders, carriers, 3PLs and customs brokers:

  • Identification by tax ID, customer code or previous shipment reference (the SMB's trade manager does not memorize numbers)
  • FCL, LCL, air (general cargo, perishables, dangerous goods), multimodal and breakbulk quotes with automatic calculation of freight, surcharges and customs services
  • Current rates against the rate sheet by carrier, trade lane, commodity and agreed volume, applying the current GRI and peak season surcharges
  • Booking confirmation against the TMS (CargoWise One, Magaya, Logitude, SAP TM, Oracle TMS, Manhattan, Blue Yonder, Descartes) with number, ETD/ETA, vessel/flight, HBL/MBL or HAWB/MAWB
  • Natural-language credit account inquiries: balance, overdue invoices, credited payments, available credit line
  • Natural-language tracking: 'Where is my container MSCU1234567?' integrated with project44, FourKites, Descartes MacroPoint, MarineTraffic and carrier APIs (Maersk, MSC, CMA CGM, Hapag-Lloyd, ONE, COSCO, Evergreen)
  • Customs service quoting: tariff classification, import duties, additional VAT, withholdings, statistical tax, product certifications
  • Scheduling of origin pickup, destination delivery and accessory services (escort, fumigation, palletizing, sorting, labeling)
  • Escalation to a trade executive when it exceeds parameters (project cargo, dangerous goods class 1, air charters, heavy breakbulk) with full context handed off

Food exporter to the US coordinating a monthly reefer with vessel tracking

What practical value you'll find when you open this section

A food exporter to the US coordinates two refrigerated shipments a month.

Their trade manager asks on WhatsApp: 'How is container MAEU4567321 doing, the one that sailed on the 5th?' Sellium replies with vessel tracking (carrier Maersk, MV Edith Maersk), latest AIS position, ETA Charleston, expected dwell time, CBP clearance status and last-mile coordination with the destination 3PL.

The whole operation visible in a single chat.

SMB importer asking on Saturday at 7 PM without losing the deal

What practical value you'll find when you open this section

An SMB just starting to import asks on Saturday at 7 PM about a purchase that has to be confirmed Monday first thing.

Sellium responds: quotes FCL vs.

LCL for its volume, explains the applicable Incoterms (EXW, FOB, CIF, DDP, DAP, FCA), estimates import duties and books a call with an executive Monday at 9 AM with the case already documented.

The deal is not lost for lack of coverage.

Freight forwarder with a global network centralizing operational and booking inquiries

What practical value you'll find when you open this section

A freight forwarder with a global network gets constant questions about booking status, GRI surcharges, cut-off windows, delays from port congestion.

Sellium centralizes those operational inquiries and frees the commercial team to focus on new quotes and special projects.

For a customs broker with its own division, it qualifies the customer, validates initial documentation, quotes clearance with tariff classification and hands off to the trade executive with a structured brief.

REVIO FOR INTERNATIONAL LOGISTICS

GRI, port congestion and blank sailing alerts that reach thousands of importers in hours with far higher read rates than email

GRI, congestion and blank sailing alerts with coverage far above email in hours

Revio communicates with 3,800 importers in hours through automatic triggers from project44/FourKites on ETA shift, demurrage approaching and customs exception.

Request a REVIO demo

Dato clave

Revio is the forwarder's direct channel to its portfolio, without depending on an email that gets lost among eighty operations messages.

When the carrier announces a GRI, when there is a port strike, a customs strike or a blank sailing, when there is congestion at LA-Long Beach or Rotterdam, or when a new trade lane or premium service opens, Revio alerts the importers in the base by WhatsApp and hands them off to Sellium to respond.

It works just as well for trade webinars, dormant account reactivation and seasonal campaigns.

The trade manager lives on their phone, not in an inbox.

Freight forwarder announcing an Asia-LATAM GRI to 3,800 importers with advance notice

What practical value you'll find when you open this section

A freight forwarder runs a preventive campaign about a GRI: 'On 06/15 carrier MSC will implement a GRI of +USD 300 per TEU on the Asia-LATAM trade lane.

If you have shipments planned, it pays to move them up before the 06/14 cut-off.' While the same campaign by email runs into real-world email open rates (20-25% per Bird and Brevo), WhatsApp Business reads far higher (industry studies put it between 75% and 98%).

In an illustrative scenario like this one, segmenting the campaign through Revio to Asia-LATAM importers, the alert reaches a high read rate, direct responses far above email, and a group of importers asking to move up shipments within the first few hours, automatically handed off to Sellium to confirm the booking.

Key automations

  • Typical results in International Logistics:
  • Open rate far above email: industry studies put WhatsApp at 75-98% vs. 20-25% real-world for email (Bird; Brevo)
  • More direct responses than email (WhatsApp CTR of 15-45% vs. 2-3% for email; Bird, MailerLite)
  • Reactivation of dormant accounts (90-180 days) through a channel that actually gets read

Better attendance at international trade webinars than by email

  • Low opt-out with careful segmentation and controlled frequency
  • Ocean carrier proactively announcing a blank sailing and an alternative service
  • An ocean carrier announces a blank sailing due to congestion in Shanghai. Four hours before the original cut-off, it launches a campaign to its portfolio offering an alternative service on the next sailing with stowage priority. This way, the customers who were about to suffer the delay of the next sailing find out in advance, appreciate the transparency and the carrier protects the relationship. Typical campaign types in International Logistics:
  • GRI (General Rate Increase) alerts with advance notice by carrier and trade lane

Critical operational alerts

Port congestion, port strikes, customs strikes, blank sailings, vessel reroutes, cut-off time changes

Regulatory communication: tariff classification changes, new documentation requirements, DJAI/SIRA, changes to trade agreements

Smart automations

  • New service launches: direct Argentina-India trade lane, dedicated reefer service, scheduled air charter, cross-docking at a new hub
  • Webinar and training invitations: Incoterms updates, CBP/USDA regulations, AEO/OEA certification, CEIV Pharma
  • Seasonal campaigns: pre-Chinese-New-Year to move up shipments, Q4 retail peak season, golden week, limited air space during global events
  • Reactivation of dormant portfolio (90-180 days) with a targeted offer and handoff to Sellium
  • Event-triggered alerts from supply chain visibility: ETA shift > 48 hours, demurrage approaching, customs exception, blank sailing

Event-triggered alerts from project44, FourKites and Descartes on critical events

What practical value you'll find when you open this section

If project44, FourKites or Descartes detect a critical event (ETA shift over 48 hours, demurrage approaching, customs exception, blank sailing), Revio automatically fires a message to the affected customer with the shipment context, the cause and the proposed action, before the customer calls customer service.

Critical communication that used to take days of staff time now goes out in minutes, with effective coverage far above email.

ARCONTE FOR INTERNATIONAL LOGISTICS

Intelligent processing of BLs, AWBs, certificates of origin, customs entries and manifests with cross-validation

BLs, AWBs, certificates of origin and customs entries processed with pre-customs cross-validation

Arconte processes 2,000 documents a day in 90 seconds each, catches discrepancies before filing with customs and avoids demurrage.

Request a ARCONTE demo

Dato clave

Arconte is the one that assembles the document set before customs bounces it.

It combines modern OCR with language models (IDP) to read, interpret and extract data from any document: no templates, no fixed-position rules, in multiple languages and regulatory frameworks, learning with every batch.

In international trade, every shipment carries 10 to 30 different documents: BLs, AWBs, packing lists, commercial invoices, certificates of origin, customs entries.

Arconte reads them, cross-checks them against each other and flags the discrepancy at origin, not at the dock 48 hours later with demurrage running.

Mid-sized freight forwarder processing 800-2,000 documents a day in CargoWise

What practical value you'll find when you open this section

A mid-sized freight forwarder processes between 800 and 2,000 documents a day across BLs, AWBs, packing lists, invoices and certificates.

The documentation team has 12 people dedicated to keying data into CargoWise.

It takes an average of 8 minutes per shipment.

Arconte processes the document set in 60-90 seconds, validates cross-consistency, identifies discrepancies and leaves the shipment ready for human review only in exception cases.

Six FTEs go back to higher-value work.

With Arconte:

  • Bills of Lading (HBL and MBL) with extraction of shipper, consignee, notify party, vessel, voyage, ports, cargo description, marks & numbers, containers, gross weight, volume, prepaid/collect freight
  • Air Waybills (HAWB and MAWB) with shipper, consignee, airports, flight number, gross and volumetric weight, nature of goods, NOTOC for dangerous goods
  • Commercial invoices with exporter, importer, terms of sale (Incoterms 2020), FOB value, freight, insurance, CIF value, line-by-line description, HS Code
  • Line-by-line packing lists with brand, model, quantity, net/gross weight, dimensions, tariff heading
  • Certificates of origin (MERCOSUR, ALADI, EUR.1, EUR-MED, REX, USMCA) with authenticity validation, date, issuing chamber, covered items
  • Customs entries and declarations (MARIA Argentina, Siscomex Brazil, SICE Chile, SUNAT Peru, DIAN Colombia, SAT/VUCE Mexico, ACE US, ICS2 EU) with number, customs broker, customs value, duties, tariff heading
  • Phytosanitary certificates (SENASA, USDA APHIS, EU EFSA), zoosanitary certificates, ISPM-15 for wood, fumigation certificates
  • Cargo insurance policies with number, insurer, insured amount, ICC A/B/C conditions, validity
  • Cross-validation: BL against packing list, invoice against customs entry, certificate of origin against invoice, declared weight against weighed weight
  • A tight exception queue, with a small share of documents routed to human review in a mature operation

Typical results:

  • Time per document down from 6-10 minutes (manual) to under 90 seconds automated
  • High straight-through processing rate on BLs and invoices (Gartner places touchless processing in the high 80%-90% range for structured documents)
  • Discrepancies caught before filing the customs entry, avoiding customs delays
  • Demurrage avoided through on-time filing (per Container xChange and Drewry 2023, demurrage averaged USD 700 to 2,008 per container per day at the seven largest North American ports, with LA/Long Beach at USD 734)
  • Documentation FTEs freed up (typically 6 people at a forwarder handling 2,000 docs/day)

Customs broker validating cross-consistency of 6 documents and a 3PL breaking down a 400-line packing list

What practical value you'll find when you open this section

A customs broker receives a set of documents from the client to file an import customs entry: commercial invoice, packing list, BL, MERCOSUR certificate of origin, phytosanitary certificate, insurance policy.

Arconte extracts data from all six documents in under two minutes, validates that the packing list weight matches the BL, that the tariff heading on the certificate of origin applies to the goods declared on the invoice, and that the invoice amount plus the BL freight matches the CIF value to be declared.

It catches, before the human customs broker does, that the certificate of origin does not cover two lines of the invoice.

A 3PL running cross-docking operations receives containers with detailed packing lists (400-500 lines per container).

Arconte processes each packing list, extracts SKU, description, quantity and weight, loads it into the WMS and leaves the operator with a picking task already built.

Unstuffing time drops from 6 hours to 90 minutes.

CEIV Pharma and dangerous goods operations with strict document traceability

What practical value you'll find when you open this section

For CEIV Pharma operations it centralizes quality certificates, temperature logs, dangerous goods declarations (where applicable), fumigation documentation and health certificates.

It links every document to the shipment, the carrier and the customer, ensuring complete traceability for IATA CEIV or local regulatory audits.

For dangerous goods under the IMO IMDG Code and IATA DGR, it processes DGD/NOTOC and validates that classification, packaging and documentation comply with regulations.

METRIX FOR INTERNATIONAL LOGISTICS

Conversational business intelligence: OTIF by trade lane, transit time, dwell, demurrage and Scope 3 in natural language

OTIF by trade lane, transit time, dwell, demurrage, exception rate and Scope 3 in natural language

Metrix unifies CargoWise, project44, FourKites, MIC Customs and the data warehouse so the COO gets answers in seconds from their phone on Sunday night.

Request a METRIX demo

Dato clave

Metrix is the BI that answers on your phone, without waiting for the analyst or opening a dashboard full of filters.

The COO asks on WhatsApp "how is Asia-LATAM OTIF doing and what is the demurrage by carrier?" and the answer arrives in seconds, with the detail behind it.

We connect freight forwarding and TMS platforms (CargoWise One, Magaya, Logitude, SAP TM, Oracle TM, Manhattan, Blue Yonder), supply chain visibility (project44, FourKites, Descartes MacroPoint, Shipsy), data warehouses (Snowflake, Databricks, BigQuery, Redshift, Microsoft Fabric), traditional BI (Power BI, Tableau, Qlik, SAP Analytics Cloud), CRMs (Salesforce Service Cloud, Dynamics 365), customs systems (MIC Customs Suite, Descartes Customs, e2open) and rate management (Xeneta, Freightos, GoComet, Drewry).

For the CEO, COO, CFO, Head of Operations, Head of Pricing, Head of Customer Service, Head of Carrier Relations and Head of Sustainability

What practical value you'll find when you open this section

Decisions that used to wait for Monday's 11 AM report now happen in real time.

Some questions Metrix answers for different roles in the sector:

CEO / Founder

Global OTIF this month?

Revenue per TEU vs. target?

Top 10 trade lanes by margin?

B2B NPS?

COO / Head of Operations

Asia-LATAM OTIF this month?

Why did COSCO drop?

Dwell time by terminal?

Exception rate by carrier?

Head of Pricing

Margin by trade lane Q1 vs. prior Q4?

GRI absorbed without pass-through?

Unbilled surcharges?

Head of Customer Service

Which customers had the most exceptions in April?

Average resolution time?

Touchpoints per shipment?

Head of Carrier Relations

Performance by carrier?

Blank sailing impact?

SLA renegotiation?

CFO

DSO by segment? · Accumulated demurrage by carrier? · Logistics cost per shipment? · EBITDA by trade lane?

Access from WhatsApp in operations, committee meetings or customer service without traditional BI tools (traditional BI adoption stalls at 25-35% of employees per Gartner and BARC, and a conversational channel aims to widen that reach)

Structural benefits

  • Head of Sustainability: CO2 emissions per TEU (Scope 3)? · % of cargo on biofuel/SAF? · Reports for CDP/GLEC?
  • Customer Service Manager: Status of shipments with ETA shift > 48 hours? · Demurrage approaching? · Customs exception?
  • Structural benefits for International Logistics
  • A single source of truth with no arguments between operations, pricing, customer service and carriers over which OTIF number is correct
TRAZZO FOR INTERNATIONAL LOGISTICS

Post-clearance last mile with port appointments, unloading windows and digital POD validated against the packing list

Post-clearance last mile with port appointments, unloading windows and digital POD with packing list validation

Trazzo coordinates pickup with Exolgan/BACTSSA/Tecondi, the unloading window at the DC and captures the digital POD with 18/18 SKU validation against the packing list.

Request a TRAZZO demo

Dato clave

Trazzo is the brain of the post-clearance last mile, the stretch where the OTIF you promised gets lost.

The container leaves the port on schedule and reaches the customer 48 hours late because of poor coordination with inland transport: that is where Trazzo steps in.

It goes from the port or airport to the importer's DC, the 3PL's cross-dock, the retailer's store or the manufacturer's plant, manages the port appointment, the pickup and the unloading window, and captures the digital POD validated against the packing list.

The typical scenario we solve

What practical value you'll find when you open this section

Picture a 3PL receiving dozens of containers a day from the ports of Buenos Aires, Rosario and Zárate, headed to 40 DCs and end customers across different provinces, with traditional planning built in spreadsheets and calls to an outsourced fleet.

Trazzo assigns trucks based on weight, circulation restrictions, the customer's unloading capacity and the port appointment window.

The goal is to move toward the post-clearance OTIF that major retailers demand (Walmart requires 98% with a 3% of COGS penalty, Amazon asks for at least 90%, and the sector's top performer sits around 95-98%, per Red Stag and FourKites), lower container detention and logistics cost per container, and leave the operation coordinating appointments instead of improvising by email.

With Trazzo:

  • Post-clearance pickup coordination with truck assignment (FCL chassis, closed air truck, reefer, breakbulk flatbed) based on weight, dimensions, restrictions and window
  • Management of port and airport appointments integrated with each terminal's VBS/ATR/PAS systems (Exolgan, TecPlata, APMT BACTSSA, Patagonia Norte, Tecondi, BTP DPW, STI, APMT Lázaro Cárdenas) and air cargo terminals (TCA, Edcadassa, IAG Cargo)
  • Multi-customer route optimization for containers headed to nearby geographic zones
  • Coordination of the destination unloading window (DC, plant, retailer, cross-dock) with operating hours and capacity
  • Digital POD with a photo of the sealed container at pickup, a photo of the seal, a photo of the opened container at unloading, a photo of the goods, receiver signature, geolocation and timestamp
  • Packing list vs. unloading validation: automatic comparison between what was declared and what was received, detection of short shipment, over shipment and damage
  • Live tracking for the end customer from pickup through unloading with automatic notifications
  • Coordination of empty container return to the depot to avoid detention
  • Dynamic reassignment for unexpected events: truck breakdown, port strike, late customs release
  • Multimodal compatibility: transshipments for truck + rail + truck shipments (common in Mercosur or cross-border moves)

Typical results in International Logistics:

  • Progress on post-clearance last-mile OTIF toward the level major retailers demand (sector top performer 95-98%; Red Stag, FourKites)
  • Lower container detention through coordinating the empty return within free time
  • Lower truck dwell time at the terminal through appointment coordination
  • Lower logistics cost per container with optimized routing and coordination
  • Shorter DSO thanks to digital POD that releases the invoice automatically

Electronics importer with 20 containers a week and a freight forwarder with door-to-door service

What practical value you'll find when you open this section

An electronics importer receives 20 containers a week from Asia.

Trazzo coordinates the appointment at the port of Buenos Aires, pickup with the trucking company, the unloading window at its Tortuguitas DC, unstuffing with its WMS, and a digital POD with a photo of the seal on opening.

If there is a discrepancy with the packing list, it opens an immediate exception and notifies the customs broker and the freight forwarder before the customer complains.

A freight forwarder with door-to-door service picks up an urgent air shipment from Ezeiza airport for same-day delivery to the customer's plant in Pilar.

Trazzo coordinates pickup at Edcadassa or Terminal de Cargas Argentina, schedules the unloading window at the plant, captures the digital POD and hands off to collections with the cycle closed in under 6 hours from customs release.

For ocean reefer and air CEIV Pharma, it adds a temperature-monitoring layer via IoT integration with Tive, Roambee, Sensitech, Controlant.

VANTEGRATE ECOSYSTEM SYNERGIES

Where it really shows: when all five agents follow the same container

The value shows up when quoting, supply chain and customs sync into a single view

An FCL quote becomes a blank sailing alert, a BL validated before customs and an unloading with a port appointment without retyping anything between sales, operations and documentation.

Vantegrate ecosystem

One AI Platform, Unified & Integrated
into every process and system in your company

Go-live in 4–8 weeksTypical ROI in 3–6 months24/7 operation · 6 countries
Vantegrate agent hubCentral AI engine connected to the five agents: Arconte, Sellium, Revio, Trazzo and Metrix.

Vantegrate

AI Platform

Arconte

 -

Document AI

Sellium

 -

WhatsApp Sales

Revio

 -

WhatsApp Marketing

Trazzo

 -

Logistics AI

Metrix

 -

WhatsApp BI

IntelligenceConversationOperations

Regional coverage

Argentina
Mexico
Colombia
Chile
U.S.
Spain
Brazil
+ all of Latin America
Native languages🇪🇸 ES · 🇺🇸 EN · 🇧🇷 PT

Dedicated implementation

We are not self-service. We configure every agent with your rules and your integrations.

1Step 1: Demo and assessment
2Step 2: Proposal and kickoff
3Step 3: Go-live and ongoing support
35+ Integrations
MercadoPagoStripeWhatsApp Business APISAPOracle NetSuiteJD EdwardsDynamics 365Tango GestiónBejermanSalesforceHubSpotShopifyVTEXTiendanubeMercadoPagoStripeWhatsApp Business APISAPOracle NetSuiteJD EdwardsDynamics 365Tango GestiónBejermanSalesforceHubSpotShopifyVTEXTiendanube
Partners and platform standards
Salesforce PartnerOracle PartnerSOC 2 Type IIISO 27001PCI DSS99.9% SLA

Dato clave

A freight forwarder or a customs broker could buy five separate tools: a chatbot, a WhatsApp marketing platform, an OCR for BLs and certificates, a BI connected to the TMS and a last-mile module.

That would mean five contracts, five vendors, five implementations and no data flowing from the quote to clearance to delivery.

Dato clave

Vantegrate goes the other way: each agent was designed to hand the shipment to the next one, and a single team implements it all.

These are the synergies that move the needle most in international trade:

Revio + Sellium

From the GRI alert to a confirmed booking in the same window

Revio fires the Asia-LATAM GRI campaign to 3,800 importers ahead of the 06/14 cut-off.

Federico (Textiles del Norte) replies on WhatsApp asking to move up 2 shipments.

Revio hands the conversation to Sellium with full context: customer identified, campaign that triggered the reply, referenced trade lane, history.

Sellium confirms space availability, quotes at the current rate and loads bookings in CargoWise in under 3 minutes with BaaS financing if applicable.

The importer goes from 'I read the alert' to 'I booked two shipments' without switching windows.

Sellium + Trazzo

A confirmed booking with port appointment coordination and digital POD

A construction company closes a 40' FCL from Shanghai with CMA CGM on WhatsApp, ETD 06/18.

Sellium validates the credit account, confirms the booking in CargoWise (VTG-2026-9921) and logs the ETA Buenos Aires 07/22.

Trazzo picks up the order once the cargo arrives at destination, books an appointment at Exolgan, coordinates pickup for truck T-244 at 9:20 AM with driver Sergio Báez, updates the DC manager Martín on the ETA, and captures the digital POD on unloading with a photo of seal MAE-2026-7740, validation of 18/18 SKUs from the packing list and an electronic signature.

The freight invoice is released automatically in CargoWise.

Arconte + Sellium

Processed documentation with cross-validation handed to the customer

When Sellium confirms a booking, Arconte receives the shipment's documents (BL, packing list, commercial invoice, MERCOSUR certificate of origin, phytosanitary certificate, insurance policy) and processes them in 60-90 seconds, validating cross-consistency.

If it detects a discrepancy (e.g., the certificate of origin does not cover 2 lines of the invoice, USD 1,840 outside tariff preference with +35% duties = USD 644 extra), it notifies the customer via Sellium before filing with customs.

The discrepancy gets resolved at origin, not at customs with 48 hours of delay plus demurrage.

Arconte + Metrix

Processed industrial documentation and real margin in real time

The documents Arconte processes feed the operational data Metrix queries.

Document cycle time, discrepancies caught pre-customs, demurrage avoided, customs fines avoided, FTEs freed up, cost per document, all in natural language on WhatsApp.

The COO asks 'how much demurrage did we avoid this quarter with pre-customs cross-validation?' and gets the answer broken down by carrier and trade lane.

Metrix + everyone

A 360-degree view of the business in natural language

Metrix consumes the data generated by Sellium (quotes, confirmed bookings, customs cross-sell, response time), Revio (campaign engagement, booking attribution to GRI or blank sailing alerts, dormant-account reactivation), Arconte (document processing time, discrepancies caught, demurrage avoided, FTEs freed up) and Trazzo (last-mile OTIF, detention avoided, truck dwell time, digital POD, packing list vs.

unloading validation).

The CEO asks 'how did the month close on global OTIF, accumulated demurrage and exception rate by carrier?' from their phone on Sunday night and gets the answer with drill-down.

VALUE BY TYPE OF INTERNATIONAL LOGISTICS BUSINESS

We design every implementation around the company's operating model

A freight forwarder, an ocean carrier and a customs broker need different focuses

Freight forwarders, ocean and air carriers, 3PL/4PL, multimodal operators and customs brokers share technology, but not the same goals.

Dato clave

There is no such thing as a single "International Logistics company".

Each sub-vertical and each operating model (Freight Forwarder, ocean/air Carrier, 3PL, 4PL, multimodal operator, customs broker) has its own metrics, cycles and pain points.

That is why every Vantegrate implementation is custom-designed.

For freight forwarders and NVOCCs with a global partner network

What practical value you'll find when you open this section

The focus is on quoting speed (vs.

digital freight platforms like Freightos, Flexport, Maersk Spot, MSC instant quote), quote-to-booking conversion rate, OTIF by trade lane, effective coverage against GRIs and disruptive events, and cross-sell of customs and warehousing services.

Vantegrate handles FCL/LCL/air quoting on WhatsApp with current rates, communicates critical events to the portfolio with coverage far above email, processes documentation with cross-validation and orchestrates the last mile with port appointments.

For ocean and air carriers with a direct BCO (Beneficial Cargo Owner) relationship

What practical value you'll find when you open this section

The focus is on commercial coverage of corporate accounts, proactive management of blank sailings and disruptions, and monitoring OTIF by service and margin by trade lane.

Vantegrate handles direct BCO inquiries, proactively communicates blank sailings with an alternative service, processes BLs and manifests integrated with port systems, and measures performance by trade lane in natural language.

For 3PLs and 4PLs with demanding corporate shippers

What practical value you'll find when you open this section

The focus is on contractual SLA compliance, structural OTIF, low exception rate and executive reports to the shipper.

Vantegrate handles the shipper's operational inquiries on WhatsApp, communicates critical events in advance, processes bulk documentation with discrepancies caught pre-customs, measures OTIF/transit time/exception rate by trade lane and orchestrates the last mile with digital POD and packing list validation.

For customs brokers and compliance-specialized operators

What practical value you'll find when you open this section

The focus is on customs documentation compliance, filing customs entries without discrepancies, optimizing import duties and traceability for audit.

Vantegrate qualifies new customers, quotes clearance with tariff classification, processes documentation with cross-validation (BL vs.

packing list vs.

invoice vs.

certificate of origin vs.

customs entry) and leaves an auditable trail for every operation.

For multimodal operators integrating ocean + air + inland + rail

What practical value you'll find when you open this section

The focus is on orchestrating multiple modes under a single contract, consolidated visibility and digital POD for each leg.

Vantegrate quotes multimodal with integrated transit-time calculation, communicates critical events per leg, processes documentation for each mode and orchestrates transshipments with appointment coordination at each hub.

WHY VANTEGRATE

We do not sell you a license: we leave AI clearing customs with you

We do not sell software: we deliver artificial intelligence implemented in the forwarder, the 3PL and the customs broker

Our team configures, integrates, trains and supports the operation (including peak season, Chinese New Year and customs regulatory changes) so artificial intelligence works in production.

Dato clave

The market is full of self-service platforms that promise a lot and deliver little: a low fee and then, configure, integrate, train and maintain it yourself.

Given time and a technical team, something eventually works.

A trade operation does not have that margin: the vessel sails with or without you, and the cut-off does not wait.

Dato clave

Vantegrate is something else.

We are a premium implementation team with experience across freight forwarders, NVOCCs, ocean and air carriers, 3PL/4PL, port and airport operators, customs brokers and corporate importers and exporters across Latin America and the United States.

We take the measurements, configure the suite, integrate with CargoWise One, Magaya, Logitude, SAP TM, Oracle TM, Manhattan, Blue Yonder, MIC Customs Suite, Descartes, project44, FourKites and whatever you already have running, train your team and stay on as an operating partner, including through every peak season, every Chinese New Year and every customs regulatory change.

What sets us apart

Six pillars that define how we work in International Logistics

End-to-end managed implementation

The client only validates and approves. No programming, no API configuration, no model training on the freight forwarder's, carrier's or 3PL's internal team.

Native integration with CargoWise One, project44, MIC Customs and port systems

For freight forwarders, carriers and 3PLs already running those platforms, we come in as first-class citizens, without replacing the TMS, supply chain visibility, customs systems or port TOS.

Focus on mid-sized and large freight forwarders, carriers and 3PLs

We do not serve thousands of small accounts; we serve a few international logistics operators in depth, with expertise across the nine sub-verticals of the sector.

Complete suite, a single partner

Conversational quoting, event-triggered mass communication, sector-specific IDP, conversational BI over complex stacks and post-clearance last mile integrated in one project, one team, one contract.

Verifiable results

Every implementation includes the client's baseline metrics and quantifiable targets: quoting time, quote-to-booking rate, OTIF by trade lane, transit time, dwell, demurrage, exception rate, documentation FTEs freed up, last-mile OTIF, detention.

Continuous post-go-live support

We do not abandon the operation after launch. We stay through every peak season, every Chinese New Year, every customs regulatory change (DJAI/SIRA, ICS2, USMCA) and every new trade lane opening.

Security and compliance

International certifications inherited from the platforms your implementation runs on, Salesforce and Oracle Cloud Infrastructure (SOC 2 Type II, ISO 27001, PCI DSS), and sector compliance: customs regulations (Argentine Customs, Receita Federal, SAT, SUNAT, DIAN, SII, CBP, ICS2 EU), international standards (Incoterms 2020, WTO, HS Code, WCO Framework), supply chain security (ISPS Code, TSA, C-TPAT, AEO/OEA, NEEC), ocean transport (SOLAS, MARPOL, IMO 2020/2023, IMO DG Code, BIMCO), air transport (IATA DGR, IATA Live Animals, IATA Perishable Cargo, ICAO Annex 17, Cargo iQ, CEIV Pharma), health (SENASA, USDA APHIS, EU EFSA, ISPM-15), trade compliance (OFAC, EU Sanctions List, UN Sanctions, dual-use goods) and environmental reporting (GHG Protocol Scope 3, GLEC Framework, CDP Supply Chain, IMO 2023 CII, EU MRV maritime, EU ETS aviation). Privacy: Law 25,326, LGPD, LFPDPPP, GDPR, CCPA/CPRA. For an operation that handles dangerous goods, sensitive corporate shipper data and exposure to multi-country customs regulation, that is not optional: it is a requirement.

SOC 2ISO 27001PCI DSSGDPRAES-256
View policy
Other platforms
Vantegrate
✗

The client configures, integrates and maintains

✓

End-to-end managed implementation

✗

APIs and connectors left to the IT team

✓

Native integration with CargoWise One, project44, MIC Customs

✗

Thousands of accounts with standardized attention

✓

A few freight forwarders and 3PLs, maximum sector depth

✗

Five tools from five vendors

✓

Quoting, mass alerts, docs, BI and post-clearance last mile in one

✗

No baseline metrics or per-trade-lane targets

✓

Verifiable results from day one

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The vendor disappears after launch

✓

An operating partner through every peak season and regulatory change

Verifiable results of artificial intelligence in International Logistics

OTIF, dwell and demurrage indicators that measure real impact

Every implementation starts from a baseline and is evaluated with concrete International Logistics business indicators.

Every implementation is measured for maximum results. These are the fronts where our clients in the sector see consistent improvement when adopting the full suite:

In sales (Sellium)

What practical value you'll find when you open this section

  • Quoting time cut from hours to under 2 minutes
  • A good share of recurring quotes resolved without commercial team involvement
  • Improved quote-to-booking conversion driven by response speed
  • Cross-sell of customs and warehousing services on existing freight customers

In retention and reorder (Revio)

What practical value you'll find when you open this section

  • Open rate far above email: industry studies put WhatsApp at 75-98% vs. 20-25% real-world for email (Bird; Brevo)
  • Shipments moved ahead of a GRI with effective coverage far above email in hours
  • Reactivation of dormant accounts (90-180 days) through a channel that actually gets read
  • Better attendance at international trade webinars than by email

In administrative processes (Arconte)

What practical value you'll find when you open this section

  • Time per document down from 6-10 minutes to under 90 seconds
  • High STP rate on BLs and invoices (Gartner places touchless processing in the high 80%-90% range for structured documents)
  • Demurrage avoided through on-time filing (Container xChange and Drewry 2023 place demurrage at USD 700 to 2,008/container/day at the seven largest North American ports)
  • Documentation FTEs freed up (typically 6 people at a forwarder handling 2,000 docs/day)

In decisions and business intelligence (Metrix)

What practical value you'll find when you open this section

  • Time to get an OTIF/transit time/demurrage figure down from days to seconds
  • Better executive adoption than traditional BI, which stalls at 25-35% of employees (Gartner, BARC)
  • Proactive alerts on ETA shift, demurrage approaching, exception by carrier
  • Scope 3 GLEC Framework reports for shippers with net-zero commitments

In logistics and last mile (Trazzo)

What practical value you'll find when you open this section

  • Progress on post-clearance last-mile OTIF toward the level major retailers demand (sector top performer 95-98%; Red Stag, FourKites)
  • Lower container detention through coordinating the empty return
  • Lower truck dwell time at the terminal through appointment coordination
  • Shorter DSO thanks to digital POD that releases the invoice automatically

We show you how this lands on your trade lanes and your clearance operation, not on a generic business

A personalized demo to understand your real operation

The first conversation identifies frictions, prioritizes products and projects returns with data from your specific case.

Dato clave

We do not do canned demos.

The first conversation is a working session: we understand whether you are a freight forwarder, carrier, 3PL/4PL, multimodal operator or customs broker, which sub-vertical you play in (ocean FCL, LCL, air perishables, air dangerous goods, multimodal, warehousing, clearance) and where your margin is leaking.

We flag which agents would give you the most impact and project results with your own numbers: quoting time, OTIF by trade lane, transit time, demurrage, exception rate, detention.

Anyone who requests a personalized demo walks away with

What practical value you'll find when you open this section

  • A clear diagnosis of the friction points in their International Logistics operation
  • A prioritized recommendation of which AI Platform products to implement first
  • A return-on-investment projection calculated with their own data
  • An implementation plan with a timeline and required resources, aligned to peak season and customs regulatory changes
  • Want to learn more about pricing and engagement models? Our team puts together a tailored proposal after the discovery session.
Preguntas frecuentes

Frequently asked questions about artificial intelligence for International Logistics

The essentials to understand how Vantegrate is implemented across freight forwarders, ocean and air carriers, 3PL/4PL, port and airport operators, customs brokers and corporate importers and exporters across the nine sub-verticals of the sector.

Platform

What kind of International Logistics companies can use Vantegrate?

Vantegrate is built for the nine typical sub-verticals of the sector: freight forwarding (international logistics coordination, multimodal transport, documentation, consolidation), ocean logistics (global carriers, port terminals, FCL/LCL, breakbulk), air logistics (air carriers, ULDs, urgent cargo, perishables, dangerous goods), multimodal transport, port operators, air cargo terminal operators, customs and international trade (customs brokers, tariff classification, compliance), cold chain logistics (food, pharma, perishables) and warehousing & distribution. It applies to the six operating models: Freight Forwarder, ocean or air Carrier, 3PL, 4PL, multimodal operator and customs broker.

Platform

Does Vantegrate replace CargoWise One, project44, MIC Customs Suite or my TMS?

No. Vantegrate integrates with your existing systems: CargoWise One (WiseTech Global, the sector's global reference), Magaya, Logitude, Descartes Aljex, CrimsonLogic, Riege Software (Scope), AKANEA, BluJay. Enterprise TMS: SAP Transportation Management, Oracle Transportation Management, Manhattan Active Transportation, Blue Yonder TMS, MercuryGate, 3GTMS. Supply Chain Visibility: project44, FourKites, Shipsy, Descartes MacroPoint, Transporeon. Customs systems: MIC Customs Suite, Descartes Customs Management, AEB ASSIST4, e2open, official systems (MARIA Argentina, Siscomex Brazil, VUCE Peru, SICE Chile, ACE US, ICS2 EU). Port systems (TOS): Navis N4, OPUS Terminal. Rate management: Xeneta, Freightos, GoComet, Drewry. Cargo IoT: Tive, Roambee, Sensitech, Controlant.

Product

Can Sellium handle dynamic rates with updated GRI, surcharges and peak season pricing?

Yes. Sellium applies the rate management already in your system: base rates by carrier and trade lane, discounts under annual shipper contracts, the current GRI, peak season surcharges, BAF/CAF/ISPS/THC/ENS/AMS by route, and spot pricing where it applies. Rate sheets update in real time via carrier integration or Xeneta, Freightos and GoComet feeds. The quote on WhatsApp is exactly what gets invoiced.

Product

Does Sellium support container tracking in natural language?

Yes. Sellium integrates with supply chain visibility platforms (project44, FourKites, Descartes MacroPoint, Shipsy) and carrier APIs (Maersk, MSC, CMA CGM, Hapag-Lloyd, ONE, COSCO, Evergreen). The customer asks 'Where is my container MSCU1234567?' and gets, within seconds: current status, AIS location if at sea, last port event, updated ETA and any alerts (delay, deviation, congestion at destination port). For air cargo it connects with Lufthansa Cargo, American Airlines Cargo, Emirates SkyCargo, LATAM Cargo, FlightAware and FlightRadar24 APIs.

Implementation

How is the result of an implementation measured in International Logistics?

Every project starts from an operating baseline and is measured with concrete sector indicators: quoting time (Quote-to-Customer), quote-to-booking conversion rate, structural OTIF, real vs. committed transit time, port/airport dwell time, accumulated demurrage and detention, exception rate by carrier, revenue per TEU/air kilo, B2B NPS, customer retention rate. For Arconte: time per document, STP rate, discrepancies caught pre-customs, demurrage avoided, fines avoided, documentation FTEs freed up. For Metrix: executive adoption, proactive alerts triggered, time to response, Scope 3 reports. For Trazzo: last-mile OTIF, detention avoided, truck dwell time, cost per container, real-time digital POD, DSO.

Implementation

How long does an implementation take for a freight forwarder with 5,000 active customers?

Typical Sellium go-live is 10-16 weeks: 2-3 weeks of discovery and TMS integration (CargoWise/Magaya), 3-4 weeks configuring rate sheets, surcharges and rules, 2 weeks of a closed pilot on one main trade lane, 3-5 weeks of gradual rollout to the rest of the trade lanes and services. We recommend starting with one service (FCL) and one main trade lane before the full rollout. Arconte for 2,000 docs/day: 8-14 weeks. Metrix over CargoWise + project44 + MIC: 6-12 weeks. Revio: 3-6 weeks. Trazzo post-clearance last mile: 10-16 weeks.

Platform

How does Vantegrate's artificial intelligence work at a freight forwarder or 3PL?

The AI agents integrate with freight forwarding platforms (CargoWise One, Magaya, Logitude, Descartes Aljex), enterprise TMS (SAP TM, Oracle TM, Manhattan, Blue Yonder, MercuryGate), supply chain visibility (project44, FourKites, Shipsy, Descartes MacroPoint), port TOS systems (Navis N4, OPUS Terminal), customs systems (MIC Customs Suite, Descartes Customs, AEB, e2open, MARIA, Siscomex, ACE, ICS2), digital marketplaces (Freightos, Flexport, Maersk Spot), rate management (Xeneta, Freightos, GoComet, Drewry), ocean and air tracking (MarineTraffic, VesselFinder, FlightAware) and cargo IoT (Tive, Roambee, Sensitech, Controlant). They serve customers on WhatsApp with dynamic rates and tracking; process BLs/AWBs/customs entries with OCR + LLM (IDP); answer operational questions in natural language over complex stacks; and orchestrate the post-clearance last mile with port appointments. All without replacing your current systems.

Product

Does Arconte process BLs, AWBs, MERCOSUR/EUR.1 certificates of origin and customs entries with cross-validation?

Yes. This is one of the core use cases in the sector. It processes Bills of Lading (HBL and MBL) with shipper, consignee, notify party, vessel, voyage, ports, containers, gross weight, volume. Air Waybills (HAWB and MAWB) with shipper, consignee, airports, flight number, NOTOC for dangerous goods. Commercial invoices with Incoterms 2020, FOB/CIF value, HS Code. Line-by-line packing lists. Certificates of origin MERCOSUR, ALADI, EUR.1, EUR-MED, REX, USMCA with authenticity validation. Customs entries and declarations (MARIA Argentina, Siscomex Brazil, SICE Chile, SUNAT Peru, DIAN Colombia, SAT/VUCE Mexico, ACE US, ICS2 EU). Phytosanitary certificates (SENASA, USDA APHIS, EU EFSA), ISPM-15, fumigation. ICC A/B/C insurance policies. Cross-validation: BL vs. packing list, invoice vs. customs entry, certificate of origin vs. invoice, declared vs. weighed weight. Every discrepancy triggers an alert before filing with customs, avoiding delays and demurrage.

Product

Does Trazzo manage port and airport appointments across LATAM and the US?

Yes. Trazzo integrates with each terminal's appointment systems (VBS, ATR, PAS) or manages the booking on official platforms. Across LATAM and the US we handle integration with the leading Argentine terminals (Exolgan, TecPlata, APMT BACTSSA, Patagonia Norte), Brazilian terminals (Tecondi, BTP, DPW Santos), Chilean terminals (STI, PCE), Mexican terminals (APMT Lázaro Cárdenas, Manzanillo), Peruvian and Colombian terminals, and major US East/West Coast ports. For air cargo we coordinate with TCA, Edcadassa, IAG Cargo and each airport's cargo terminal. Detention gets avoided by coordinating pickup as soon as customs releases the cargo and coordinating empty container return to the correct depot within free time. Mature operations sustainably cut detention starting in the first quarter.

Product

Does Metrix connect with CargoWise One, project44 and FourKites?

Yes. Metrix connects on top of your existing data stack: CargoWise One, Magaya, Logitude, SAP TM, Oracle TM, Manhattan, Blue Yonder, project44, FourKites, Descartes MacroPoint, Shipsy. Data warehouses: Snowflake, Databricks, BigQuery, Redshift, Microsoft Fabric, Azure Synapse. Traditional BI: Power BI, Tableau, Qlik, SAP Analytics Cloud, Looker. CRMs: Salesforce Service Cloud, Microsoft Dynamics 365 Sales. Customs systems: MIC Customs Suite, Descartes Customs Management, e2open. Rate management: Xeneta, Freightos, GoComet. The COO asks 'what is Asia-LATAM OTIF this month?' and gets the answer broken down by carrier in seconds.

Security

Do you comply with LATAM/US customs regulations, IATA DGR, IMDG, AEO/OEA, CEIV Pharma and Scope 3?

Yes. Your implementation runs on Salesforce and Oracle Cloud Infrastructure, which maintain SOC 2 Type II, ISO 27001 and PCI DSS: those certifications belong to the platforms, not to Vantegrate. We comply with national customs regulations (Argentine Customs, Receita Federal Brazil, SAT Mexico, SUNAT Peru, DIAN Colombia, SII Chile, SRI Ecuador, CBP United States, EU Customs Union), international trade standards (Incoterms 2020, WTO Customs Valuation, HS Code, WCO Framework), supply chain security (ISPS Code, TSA, C-TPAT, AEO/OEA, NEEC Mexico), ocean transport (SOLAS, MARPOL, IMO 2020 sulphur cap, IMO 2023 CII, IMO DG Code, BIMCO), air transport (IATA Dangerous Goods Regulations, IATA Live Animals, IATA Perishable Cargo, ICAO Annex 17, Cargo iQ, CEIV Pharma), health and agriculture (SENASA, USDA APHIS, EU EFSA, ISPM-15), trade compliance (OFAC, EU Sanctions List, UN Sanctions, dual-use goods) and environmental reporting (GHG Protocol Scope 3, GLEC Framework, CDP Supply Chain, IMO 2023 CII, EU MRV maritime, EU ETS aviation). Privacy: Law 25,326, LGPD, LFPDPPP, GDPR, CCPA/CPRA.

Platform

Does Revio fire automatic messages on supply chain visibility events (project44, FourKites)?

Yes, and it is one of the highest-impact use cases. If project44, FourKites or Descartes detect a critical event (ETA shift over 48 hours, demurrage approaching, customs exception, blank sailing), Revio automatically fires a message to the affected customer with the shipment context, the cause and the proposed action, before the customer calls customer service. Effective coverage in the first few hours tends to run very high on segmented B2B bases, far above email. Revio connects natively with Salesforce Service Cloud, Microsoft Dynamics 365, HubSpot, CargoWise One, Magaya, Logitude, SAP TM, Oracle TM and traditional BI to measure open rate, conversion to booking and attribution to closed sales.

Product

How do I automate FCL/LCL/air quoting and BL processing at my freight forwarder?

Automating conversational quoting requires: integration with the freight forwarding platform (CargoWise/Magaya) and CRM; rate management with current rates by carrier and trade lane; updated surcharges (BAF, CAF, ISPS, THC, GRI); online credit account validation; Meta-approved templates. Sellium identifies the customer by code or previous trade lane, quotes FCL/LCL/air in under 2 minutes, validates the credit account and confirms the booking in CargoWise. For document processing, Arconte receives the shipment's documents (BL, packing list, invoice, certificate of origin, phytosanitary certificate, insurance policy), extracts data in 60-90 seconds, validates cross-consistency (BL weight vs. packing, invoice value vs. CIF, certificate coverage vs. invoiced lines) and catches discrepancies before filing with customs, avoiding delays and demurrage.

ROI

How is the ROI of artificial intelligence measured at a freight forwarder, carrier or 3PL?

ROI is measured by combining incremental revenue (quoting time cut from hours to under 2 minutes that lifts the conversion rate vs. digital freight, a good share of recurring quotes self-served to scale without adding headcount, capturing night and weekend inquiries from the trade manager, cross-sell of customs and warehousing services on existing freight customers, moving up shipments ahead of a GRI through a channel that gets read far more than email, dormant-portfolio reactivation) with operating savings (time per document down from 6-10 minutes to 90 seconds, documentation FTEs freed up, demurrage avoided through on-time filing, customs fines avoided through cross-validation, progress on last-mile OTIF toward the level major retailers demand (sector top performer 95-98%; Red Stag, FourKites), lower detention, lower truck dwell time, lower logistics cost per container, shorter DSO through digital POD). Estimated payback varies by case according to baseline: every implementation starts from a baseline and is measured with concrete sector KPIs.

Each AI agent applied to International Logistics is part of a broader suite. Get to know each product in detail, the technology it runs on and how to engage us.

Products

Explore each agent in depth: Sellium for conversational FCL/LCL/air quoting on WhatsApp with dynamic rates and tracking, Revio for mass alerts on GRI, congestion and blank sailings with automatic triggers from supply chain visibility, Arconte for processing BLs, AWBs, customs entries and certificates with cross-validation, Metrix for conversational business intelligence on OTIF/transit time/dwell/demurrage and Trazzo for post-clearance last mile with port appointments and digital POD with packing list validation.

Technology

Vantegrate integrates with the stack you already run: Salesforce Service Cloud and Manufacturing Cloud, Oracle Transportation Management and database, and builds on the security and compliance standards (SOC 2 and ISO 27001 from the platforms, AEO/OEA, C-TPAT, ISPS, IATA Cargo iQ, CEIV Pharma from the sector) demanded by an operation that handles dangerous goods, sensitive corporate shipper data and exposure to multi-country customs regulation.

Company

Behind the suite is a premium implementation team focused on mid-sized and large freight forwarders, carriers, 3PL/4PL and customs brokers. Learn more about Vantegrate and review the available engagement models.

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