VantegrateNative API integrationIntegrate Manhattan Active with AI agentsthat plan the last mile
Vantegrate's AI agents connect to Manhattan Active Warehouse Management through its official REST API: Trazzo picks up the orders that are ready to ship and plans the delivery, while Metrix answers questions in natural language about warehouse inventory and operations, without anyone building a report by hand. Your data stays in your Manhattan platform.
How the data flows
What does it mean to integrate Manhattan with Vantegrate's AI agents?
Integrating Manhattan with Vantegrate's AI agents means that Trazzo picks up the orders that are ready to ship from the WMS and plans last-mile delivery, while Metrix answers questions in natural language about inventory and operations, without anyone building a report by hand. The connection uses Manhattan Active's official REST API, authenticated with OAuth 2.0, and the exact approach is validated case by case before we start.
That's different from exporting spreadsheets from the WMS or relying on a fixed decision-tree bot that doesn't understand the warehouse context. The agent looks up the data in the platform and acts on the real operation: it knows which orders are ready, what's in stock and what state each shipment is in. Your inventory and order information stays in your Manhattan platform: the agent looks it up and updates what's necessary without taking it anywhere.
What do you want to connect to your Manhattan?
Pick what you need and we'll write the message for you.
1 · Pick what to solve
2 · What our team receives
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What data moves between Vantegrate and Manhattan
The agent works on the Manhattan Active API in real time: it reads the orders that are ready to ship, checks inventory and the state of the operation, and records what's needed, where it belongs.
Orders ready to ship
The agent picks up the orders the WMS flags as ready to go out and builds the delivery plan, so the last mile organizes itself from the warehouse's real data.
Inventory, stock and locations
It checks inventory levels, locations and throughput to answer operations questions in natural language, without anyone having to build the report every time someone asks.
Live state of the operation
Through synchronous HTTP and asynchronous messaging (Google Cloud Pub/Sub), the agent learns about status changes and acts on the spot, not at the next manual review.
How the integration works, step by step
Vantegrate handles the setup and rollout. Your team authorizes, validates and starts using it.
Discovery and technical approach
We review your Manhattan platform and your operational workflows, and we define and validate the technical approach case by case, because every enterprise implementation has its own scope.
Connection through the REST API with OAuth 2.0
We create OAuth credentials with minimum permissions against Manhattan Active's token endpoint; the agent looks up orders and statuses with a limited scope, with no scrapers and no manual exports.
Loading the operational context
We load the business context and operating rules (last-mile criteria, inventory, statuses) so the agent plans and answers with your warehouse's judgment.
Validation with real data
We test with real data, validate with your operations team and roll out in phases, expanding the scope as the agent proves its results.
REST API integration vs. exporting spreadsheets from the WMS
Not every way of getting data out of the warehouse is the same. Exporting spreadsheets from the WMS and planning delivery by hand leaves gaps: an order that's ready to ship waits for someone to pull it into an export, an inventory question waits until the report is built and the operation decides on stale data. Integration through the official REST API checks the status on the spot and acts without that delay.
The difference shows in every dispatch: the agent knows as soon as an order is ready to go out, Trazzo adds it to the last-mile plan and Metrix answers questions about inventory and throughput instantly, not at the next manual review. That immediacy prevents delivery plans built on outdated data and blind decisions about the state of the warehouse.
| Dimension | Exporting spreadsheets by hand | Manhattan's official REST API |
|---|---|---|
| Connection | Manual export from the WMS | OAuth 2.0 (Bearer) against the REST API |
| Delivery planning | Built by hand from an export | Trazzo picks up ready orders and plans |
| Inventory questions | Someone builds a report | Metrix answers in natural language |
| State of the operation | Checked every so often | Synchronous HTTP and asynchronous messaging |
| Permissions | Full export or broad access | OAuth credentials with minimum permissions |
Comparison of integration patterns; the exact scope is defined with your team based on your Manhattan platform and validated case by case.
Your data stays in your Manhattan platform: the agent works against Manhattan through the API with minimum permissions and records the result where it belongs, without taking your database anywhere else. AI comes to your data, not your data to the AI.
You've seen how it connects. Want to walk through your case?
Tell us how your Manhattan is set up and we'll tell you what data we need and where the agent connects.
An agent connected to your Manhattan vs. a standalone tool
| Standalone AI tool | Agent connected to your Manhattan | |
|---|---|---|
| Data source | A copy that drifts | Your source of truth, live |
| Where your data lives | In a third-party system | In your environment, encrypted end to end |
| Result of each operation | Stuck in another app | Written back to your Manhattan |
| Permissions and audit | Broad and hard to audit | Least-privilege scope and an audit trail |
| Reaching production | Often stalls as a pilot | Validated, phased rollout |
Why add AI agents on top of your WMS
Third-party figures, each with its published source, to size up the connection and the context. None of them is a Vantegrate result.
OAuth 2.0
Manhattan Active's API authenticates with OAuth 2.0; the agent uses minimum-permission credentials
95%
Of generative AI pilots never reach production with measurable business impact
Manhattan Active is an enterprise platform; its presence among companies with 100 to 5,000 employees in Latin America is limited, and we validate your case before we commit to it.
Which agents run on your Manhattan
Every product in the suite uses the same integration through the official API: it looks up the data in your Manhattan platform, acts on the real operation and records the result where it belongs.
Trazzo
Logistics agent: picks up the orders that are ready to ship from Manhattan and plans last-mile routes and deliveries, with status tracking for each shipment over WhatsApp.
Explore Trazzo
Metrix
Data agent: answers questions in natural language about inventory, throughput and the state of warehouse operations, without anyone building the report by hand.
Explore Metrix
Arconte
Document agent: processes the workflow's delivery notes, packing lists and receiving documents, and enters the structured data where it belongs, when it's a real fit.
Explore ArconteThe integration doesn't take your data anywhere
The principle is simple: AI comes to your data, not your data to the AI. The agent works against Manhattan through the official API, with the permissions you authorize, and the agents run on certified cloud infrastructure.
- Connection through Manhattan Active's official REST API, authenticated with OAuth 2.0 against the token endpoint; no scrapers and no manual exports.
- The agent accesses the platform with minimum permissions: it reads orders and inventory statuses and updates only what's necessary, with traceability for every operation.
- Your data stays in your Manhattan platform: you operate and certify your environment; Vantegrate enables the integration and doesn't take your database.
- The agents run on Salesforce or Oracle Cloud Infrastructure, whose SOC 2 Type II and ISO 27001 certifications belong to those platforms, not to Vantegrate or your Manhattan account.
Frequently asked questions about the Manhattan integration
What operations and IT teams usually ask before connecting an AI agent to their Manhattan WMS.
How do I integrate Manhattan with AI agents?
How do I integrate Manhattan with AI agents?
With a connection through Manhattan Active's official REST API, authenticated with OAuth 2.0 against the token endpoint, which accepts and returns JSON. External integration supports inbound and outbound traffic through synchronous HTTP and asynchronous messaging (Google Cloud Pub/Sub). The agent looks up orders and inventory statuses with minimum permissions and updates only what's necessary. Vantegrate handles the setup and rollout; your team authorizes the permissions, validates and starts using it. Meet the logistics agent, Trazzo.
What permissions does the agent need, and where does my data stay?
What permissions does the agent need, and where does my data stay?
The minimum for its task: reading orders and inventory statuses and updating only what's necessary. We create dedicated OAuth credentials with a limited scope, never full access to the platform. Your inventory and order data stays in your Manhattan platform: the agent looks up and updates what's necessary without taking the database anywhere else. The principle is that AI goes to your data, not your data to the AI.
Does Manhattan have a large installed base in Latin America?
Does Manhattan have a large installed base in Latin America?
It's an enterprise platform with a limited presence among companies with 100 to 5,000 employees in the region. The integration is a capability for companies that already run it: if your warehouse already runs on Manhattan Active, the AI agents build on that data to plan the last mile and answer questions about the operation, without changing your WMS.
Do the agents run on Salesforce or on OCI?
Do the agents run on Salesforce or on OCI?
Each Vantegrate implementation runs 100% on Salesforce or 100% on OCI, depending on the customer's stack, never mixed. The SOC 2 Type II and ISO 27001 certifications belong to that platform, Salesforce or Oracle Cloud Infrastructure, not to Vantegrate or the customer's environment: your team operates and certifies its Manhattan platform. Vantegrate enables the integration; the customer operates and certifies.
Trazzo, the logistics agent on WhatsApp
How the agent picks up the orders that are ready to ship and plans last-mile delivery.
Learn moreAll integrations
The full map: the WMS platforms, ERPs, CRMs and tools the AI agents connect to.
Learn moreAI agents for enterprises
The Vantegrate suite at a glance: sales, marketing, documents, data and logistics.
Learn moreLet's connect AI agents to your Manhattan
Tell us how you work with Manhattan, and we'll show you how Trazzo plans the last mile from the orders that are ready to ship, how Metrix answers questions about inventory and which permissions we request with the OAuth credentials. A 30-minute conversation, no commitment.
Francisco Morales, co-founder, takes your call. We reply on WhatsApp within 4 business hours, no strings attached.
