VantegrateNative API integrationIntegrate Infios (formerly Körber) with AI agentsthat plan delivery and answer questions about the warehouse
Vantegrate's AI agents build on your Infios WMS (formerly Körber Supply Chain): Trazzo picks up the orders that are ready to ship and plans the last mile, while Metrix answers inventory and operations questions in natural language, with no hand-built reports. The connection uses Infios's official mechanism and is validated case by case. Your data stays in your platform.
How the data flows
What does it mean to integrate Infios (formerly Körber) with Vantegrate's AI agents?
Integrating Infios with Vantegrate's AI agents means that Trazzo picks up the orders that are ready to ship from the WMS and plans last-mile delivery, while Metrix answers inventory and operations questions in natural language, with no hand-built reports. The connection uses Infios's official mechanism, and the exact technical approach is validated case by case before we start.
That's different from exporting spreadsheets or using a fixed decision-tree bot that doesn't know the warehouse context. The agent understands your operation, acts on real data and works with minimum permissions. Your inventory and order information stays in your Infios platform: the agent looks it up and updates only what's necessary, without taking it anywhere.
What do you want to connect to your Infios?
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What data moves between Vantegrate and Infios
The agent works on your Infios platform through the official mechanism: it reads the orders that are ready to ship, checks the state of the operation and updates in the WMS only what's needed, where it belongs.
Orders ready to ship
Trazzo picks up the orders the WMS flags as ready to ship and plans last-mile routes and deliveries, without anyone building the delivery plan in a separate spreadsheet.
Inventory and operations in natural language
Metrix checks stock, throughput and warehouse status and answers in the chat, so your team asks in natural language instead of waiting for a hand-built report.
Statuses written back, only what's needed
The agent updates in Infios only what's needed (a delivery status, a receiving confirmation), with minimum permissions and traceability, without duplicating the database in another tool.
How the integration works, step by step
Vantegrate handles the setup and rollout. Your team authorizes, validates and starts using it.
Discovery of the platform and workflows
We map your Infios (formerly Körber) instance and your operational workflows: which orders, which statuses and which business rules. With that, we define and validate the technical approach case by case.
Connection through the official mechanism
Its native iPaaS supports API, EDI, SFTP, JSON and XML, with pre-built connectors for ERPs such as NetSuite, SAP and Dynamics. We connect through whichever approach is validated, with credentials limited to minimum permissions.
Loading your business context
We load your operation's rules (dispatch priorities, zones, delivery windows) so the agent acts with judgment, not with a fixed decision tree that has no warehouse context.
Validation with real data
We test with real data, validate with your operations team and roll out in phases, first in a limited workflow and then expanding.
Integration through the official mechanism vs. exporting spreadsheets
Not every way of moving warehouse data is the same. Exporting spreadsheets from the WMS and building the delivery plan by hand leaves gaps: an order that was ready late doesn't make the day's route, a delivery status gets entered late and decisions are made on an old snapshot. Integration through Infios's official mechanism reads the order as soon as it's ready and acts on the spot, without that gap between the data and the action.
The difference shows in every dispatch: Trazzo plans on the real orders the WMS flags as ready, and Metrix answers an operations question instantly instead of waiting for someone to build the report. That immediacy spares you from replanning on outdated information and cuts the manual work of reconciling the status of each shipment.
| Dimension | Spreadsheets and fixed decision-tree bots | Infios's official mechanism |
|---|---|---|
| Connection | Spreadsheet export and manual upload | Official iPaaS/API with minimum permissions |
| Delivery planning | Routes built by hand in a spreadsheet | Trazzo picks up ready orders and plans |
| Operations questions | Hand-built warehouse reports | Metrix answers in natural language |
| Where the data lives | Copied into another tool | Stays in your Infios platform |
| Updates | Late, at the next review | On the spot, only what's needed |
Comparison of integration patterns; the exact technical approach is defined case by case based on your Infios instance and your operational workflows.
Your data stays in your Infios platform: the agent looks up what it needs and updates only what's necessary, without taking the database anywhere else. The principle is simple: AI comes to your data, not your data to the AI.
You've seen how it connects. Want to walk through your case?
Tell us how your Infios is set up and we'll tell you what data we need and where the agent connects.
An agent connected to your Infios vs. a standalone tool
| Standalone AI tool | Agent connected to your Infios | |
|---|---|---|
| Data source | A copy that drifts | Your source of truth, live |
| Where your data lives | In a third-party system | In your environment, encrypted end to end |
| Result of each operation | Stuck in another app | Written back to your Infios |
| Permissions and audit | Broad and hard to audit | Least-privilege scope and an audit trail |
| Reaching production | Often stalls as a pilot | Validated, phased rollout |
Why add AI agents on top of your supply chain operation
Third-party and platform figures, each with its published source, to size up the context. None of them is a Vantegrate result.
95%
Of generative AI pilots never reach production with measurable business impact
Infios is an enterprise platform with a limited presence among companies with 100 to 5,000 employees in Latin America; the integration is a capability for the companies that already run it, and we validate your case before we commit to it.
Which agents run on your Infios
Every product in the suite uses the same integration through the official mechanism: it reads the real data, acts on the operation and records the result where it belongs, with minimum permissions.
Trazzo
Logistics agent: picks up the orders that are ready to ship from Infios and plans last-mile routes and deliveries, with waybill and status tracking over WhatsApp.
Explore Trazzo
Metrix
Data agent: answers questions in natural language about inventory, throughput and the state of warehouse operations, without anyone building the report.
Explore Metrix
Arconte
Document agent: processes the workflow's delivery notes, packing lists and receiving documents, and enters the structured data where it belongs, when it's a real fit.
Explore ArconteThe integration doesn't take your data anywhere
The principle is simple: AI comes to your data, not your data to the AI. The agent works against Infios through the official mechanism, with the permissions you authorize, and the agents run on certified cloud infrastructure.
- Connection through Infios's official mechanism, whose native iPaaS supports API, EDI, SFTP, JSON and XML; no scrapers and no manual uploads.
- Access with minimum permissions and traceability for every operation: the agent reads what it needs and updates only what's necessary.
- Your inventory and order data stays in your Infios platform; you operate and certify your environment, and Vantegrate only enables the integration.
- The agents run on Salesforce or Oracle Cloud Infrastructure, whose SOC 2 Type II and ISO 27001 certifications belong to those platforms, not to Vantegrate or your Infios environment.
Frequently asked questions about the Infios integration
What operations and supply chain teams usually ask before connecting an AI agent to their Infios (formerly Körber) WMS.
How do I integrate Infios (formerly Körber) with AI agents?
How do I integrate Infios (formerly Körber) with AI agents?
With a connection through Infios's official mechanism: its native iPaaS supports API, EDI, SFTP, JSON and XML, with pre-built connectors for ERPs such as NetSuite, SAP and Dynamics. Trazzo picks up the orders that are ready to ship and plans the last mile, and Metrix answers questions about inventory and operations in natural language. Vantegrate handles the setup; your team authorizes the permissions, validates and starts using it. The exact technical approach is defined case by case. Meet the logistics agent, Trazzo.
Is Infios the same as Körber?
Is Infios the same as Körber?
Yes. Körber Supply Chain Software was renamed Infios on March 4, 2025, also bringing in MercuryGate. Documentation and some older systems may still mention Körber (for example, Körber Warehouse Edge), but it's the same platform. The integration with the agents works the same way, whatever name your instance runs under.
Does the integration cover MercuryGate, Infios's TMS?
Does the integration cover MercuryGate, Infios's TMS?
Yes, on the same basis. MercuryGate is the transportation management system (TMS) that Körber and KKR acquired and that became part of Infios, together with warehouse and order management, according to Infios. If you plan and run your shipments there, Trazzo can pick up the status of each shipment to notify the customer over WhatsApp, and Metrix can answer questions about transportation operations. The technical approach is validated case by case, as with the WMS.
Where does the warehouse data stay?
Where does the warehouse data stay?
In your Infios platform. The agent looks up and updates what's necessary without taking the database anywhere else. Access uses minimum permissions limited to its task (reading orders and statuses, updating only what's necessary) and is logged. You operate and certify your Infios environment; Vantegrate enables the integration, and its agents run on Salesforce or Oracle Cloud Infrastructure, whose SOC 2 Type II and ISO 27001 certifications belong to those platforms, not to Vantegrate. The principle is that AI goes to your data, not your data to the AI.
Does Infios have a large installed base in Latin America?
Does Infios have a large installed base in Latin America?
It's an enterprise platform with a limited presence among companies with 100 to 5,000 employees in the region. That's why the integration with the AI agents is a capability for companies that already run Infios, not a buying recommendation: if you already use it for your WMS and supply chain execution, Trazzo and Metrix add delivery planning and operations questions over WhatsApp on top of that data.
Trazzo, the logistics agent
How the agent picks up the orders that are ready to ship and plans last-mile delivery.
Learn moreAll integrations
The full map: the WMS platforms, ERPs, CRMs and tools the AI agents connect to.
Learn moreAI agents for enterprises
The Vantegrate suite at a glance: sales, marketing, documents, data and logistics.
Learn moreLet's connect AI agents to your Infios
Tell us how you work with Infios (formerly Körber), and we'll show you how Trazzo plans delivery on the orders that are ready to ship, how Metrix answers questions about the warehouse and which permissions we request so the data stays only in your platform. A 30-minute conversation, no commitment.
Francisco Morales, co-founder, takes your call. We reply on WhatsApp within 4 business hours, no strings attached.
