The 19 questions your CISO should ask any AI vendor
Vantegrate included. Evaluate up to 3 vendors side by side and take away a comparison scorecard with the answers.
| Question Visible scoring: Yes = 2 · Partial = 1 · No = 0 · No answer = 0 (red flag) | Vantegrate Reference answer | |
|---|---|---|
| Category 1: Data residency and ownership | ||
| 1.Where does the data physically reside, and in which region? | Yes (2) In the customer's infrastructure: their Salesforce org or their OCI tenancy, in the region the customer defines. | |
| 2.Who owns the data, and what happens to it when the contract ends? | Yes (2) The customer. The data lives in their systems; when the contract ends, it stays where it always was. | |
| 3.Is customer data used to train third-party models? | Yes (2) No. | |
| 4.Are there configurable retention and deletion policies? | Yes (2) Yes, according to the customer's policy. | |
| Subtotal | 0 | 8 |
| Category 2: Encryption and access | ||
| 5.Is there encryption in transit (TLS 1.2 or higher) and at rest (AES-256)? | Yes (2) Yes, inherited from the platform (Salesforce or OCI). | |
| 6.Does it support multi-factor authentication and SSO (SAML, OAuth 2.0)? | Yes (2) Yes, with the native mechanisms of the customer's platform. | |
| 7.Are permissions granular by user, role and record? | Yes (2) Yes, with the Salesforce or OCI permission model. | |
| 8.Can sensitive data be masked for unauthorized users? | Yes (2) Yes, configurable by field and by role. | |
| Subtotal | 0 | 8 |
| Category 3: Audit and traceability | ||
| 9.Is there a complete, immutable (tamper-proof) log of access and operations? | Yes (2) Yes, with the platform's native auditing (for example, Salesforce Shield when enabled). | |
| 10.Can you tell who accessed which data and when? | Yes (2) Yes. | |
| 11.Are there alerts for anomalous behavior? | Yes (2) Yes, configurable at the platform level. | |
| 12.Can audit reports be exported for internal or external compliance? | Yes (2) Yes. | |
| Subtotal | 0 | 8 |
| Category 4: Compliance and certifications | ||
| 13.What platform does the solution run on, and what certifications does that platform hold? | Yes (2) 100% on Salesforce or on OCI, depending on the customer's stack. The certifications (SOC 2, ISO 27001/27017/27018/27701, PCI DSS, among others) belong to those platforms. | |
| 14.Does the vendor distinguish between its own certifications and the certifications of the platform it runs on? | Yes (2) Yes, and it is Vantegrate's public policy: we do not claim platform certifications as our own. Vantegrate enables, the customer operates and certifies. | |
| 15.Does it comply with the local data protection regulations of your jurisdiction? | Yes (2) Residency and compliance are configured on the customer's platform according to their jurisdiction. | |
| Subtotal | 0 | 6 |
| Category 5: Continuity and exit | ||
| 16.Is there a documented availability SLA? | Yes (2) Depending on the contracted plan; infrastructure availability is backed by the platform. | |
| 17.Are there automatic backups and a disaster recovery plan? | Yes (2) Inherited from the platform, plus those specific to each implementation. | |
| 18.Is support provided in your language, with defined response times? | Yes (2) Yes, in Spanish and English, with response times defined by contract. | |
| 19.Is there an exit plan with full data export in standard formats? | Yes (2) Yes. The data already lives in the customer's systems; the export uses the standard tools of their platform. | |
| Subtotal | 0 | 8 |
| Total (0 to 38) | 0/ 38 · Red 19 not rated or unanswered | 38/ 38 · Green |
Live scorecard
Vendor 1
Red
19 question(s) not rated or unanswered
Vantegrate (reference)
Green
Answers published on this page
With the answers you entered, subtotals by category and the "How to read the answers" guide. The on-screen checklist is free and requires no sign-up.
Send this link to whoever signs off on the budget.
What the AI vendor security checklist covers
Evaluating an artificial intelligence vendor without a list of questions is signing blind: data security is defined before the contract, not after.
The 19 questions in the checklist
The checklist brings together 19 security questions, covering privacy and compliance, organized by topic: where the data is hosted, who can access it, whether it is used to train models, which certifications back the infrastructure and what happens to the information when the contract ends.
Each question is answered Yes, Partial or No, and you can evaluate up to 3 vendors side by side, Vantegrate included: the same questions apply to any of them.
What the scorecard is for
The result is a comparison scorecard with subtotals by area, designed to give the security committee or the CISO consistent criteria instead of each vendor's brochures. Vantegrate's security posture is published on the Security page.
The downloadable PDF and CSV keep the answers you entered, ready to attach to a due diligence process.
Frequently asked questions
Why does Vantegrate publish its own answers?
Why does Vantegrate publish its own answers?
Because transparency is proven, not claimed. Use the same 19 questions with any vendor, us included.
What does question 14 mean?
What does question 14 mean?
That Salesforce or OCI certifications are not certifications of the vendor that runs on them. Making that distinction speaks to the vendor's honesty.
What does Vantegrate do with my data?
What does Vantegrate do with my data?
We use your details to send you the report and Vantegrate updates, which you can stop anytime. The result on screen is still free and requires no sign-up.
Want to see these numbers in your real operation?
A 30-minute demo with your case, no commitment. Or message us on WhatsApp and let's talk it through.
Francisco Morales, co-founder, takes your call. We reply on WhatsApp within 4 business hours, no strings attached.
More free tools for your operation
WhatsApp Lost Sales
How much revenue slips away through unanswered or late-answered inquiries.
Open the toolWhatsApp API Cost
What you will pay Meta each month, based on your customers' country and your messages.
Open the toolSales Reps vs AI Agent
How many people you need to reply on time, and below what cost an agent pays off.
Open the toolDormant Revenue
Abandoned carts, inactive customers and one-time buyers, in a single number.
Open the toolPaperwork Cost
What every document your team types by hand really costs.
Open the toolLast Mile
Extra kilometers, failed deliveries and tracking calls, in money per month.
Open the toolBI Bottleneck
What every 'I'll send it to you tomorrow' really costs.
Open the toolAI Maturity Test
15 questions, a radar with your gaps and a 90-day plan.
Open the toolBusiness Case
Your business case with your own numbers, ready for the board.
Open the toolAI Agent Checklist
The 24 questions for any vendor, with an RFP ready to send.
Open the toolSelf-Service vs Managed
The real total cost of the first year, no fine print.
Open the toolWhatsApp Link
Your wa.me link with a prefilled message, ready for social media, email and ads.
Open the toolWhatsApp QR
A QR code in your colors that opens a conversation on your WhatsApp.
Open the toolQuote Template
A quote ready to send, with totals, validity and the WhatsApp follow-up.
Open the toolInventory Turnover
Turnover and days of stock for the period, with a freed-up capital scenario.
Open the toolAverage Order Value
Average order value for the period, with units per order and a higher order value scenario.
Open the toolSell-Through and Sell-Out
Sell-through for the period, with weeks of cover and suggested replenishment.
Open the toolLanded Cost
From the FOB price to the CIF value and the landed cost, with duties and taxes.
Open the toolAI Agent ROI
First-year ROI and payback months, with the agent's cost included.
Open the toolPurchase Order Template
A purchase order ready to send to your supplier, with totals, delivery time and WhatsApp follow-up.
Open the toolPayment Reminder Messages
WhatsApp payment reminders and collection notices, by stage and by tone, ready to copy.
Open the tool





Highest score
0 / 38